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Salesforce Certified Strategy Designer Exam Sample Questions (Q93-Q98):

NEW QUESTION # 93
The strategy designers at Cloud Kicks are leading a large number of projects initiated by various stakeholders. They implement an Impact & Effort matrix to help them prioritize their work.
What is the purpose of an Impact & Effort matrix?

A. To prioritize projects based on key goals outlined in project framing
B. To compare products based on predefined criteria to enable stakeholder discussion
C. To classify projects according to their level of urgency.

Answer: A

Explanation:
The purpose of an Impact & Effort matrix is to prioritize projects based on key goals outlined in project framing. An Impact & Effort matrix is a tool to evaluate and compare projects based on two criteria: the impact they have on achieving the desired outcomes, and the effort they require to implement. Projects that have high impact and low effort are usually prioritized, while projects that have low impact and high effort are usually deprioritized. An Impact & Effort matrix does not compare products based on predefined criteria or classify projects according to their level of urgency.

NEW QUESTION # 94
A design team presents their vision for a new product, and their executive team has some fundamental questions about how the product strategy will drive business outcomes.
What should the strategy designer do to address these concerns?

A. Share stories from research that show the design team understands the customers' needs.
B. Collect feedback and use it to define constraints for a new co-creation activity with stakeholders.
C. Provide a breakdown of the strategy, linking features with consumer benefits and outcomes.

Answer: C

Explanation:
Explanation
The design team should provide a breakdown of the strategy, linking features with consumer benefits and outcomes, to address the concerns of the executive team. This helps communicate the value proposition and rationale of the product vision, and how it aligns with the business goals and objectives. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/commun

NEW QUESTION # 95
The design team at Cloud Kicks used qualitative research to uncover an opportunity to create a new line of sustainable footwear.
What should the strategy designer do to build a shared understanding and agreement among business leaders to move forward with this new initiative7

A. Complete a competitive analysis collaboratively in a workshop.
B. Select the most senior stakeholder's goal as a path forward.
C. Share customer needs and tie them to business goals.

Answer: C

Explanation:
The strategy designer should share customer needs and tie them to business goals to build a shared understanding and agreement among business leaders to move forward with the new initiative of creating a new line of sustainable footwear. This helps demonstrate the value and relevance of the initiative, and how it aligns with the business vision and objectives. References:
https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/share-cu

NEW QUESTION # 96
A strategy designer at Cloud Kicks conducted a series of interviews with business stakeholders and customers to gain insights into existing customer support operations and wrote the design challenge statement. which option reflects the format of the design challenge statement?

A. How might we save our existing customers time by preemptively serving the info they need to deflect the customer support calls?
B. As a user, I want to see trending support resources upon the first login to customer support so I can save my time.
C. Unify platforms and centralize support operations to save customers time and reduce business costs.

Answer: A

Explanation:
The format of the design challenge statement is how might we + verb + user + need + context, which is a solution-free way of framing a problem or opportunity space. Option B reflects this format by asking how might we save our existing customers time by preemptively serving them the info they need to deflect customer support calls. Option A is an example of a user story, which is a solution-oriented way of expressing a user requirement. Option C is an example of a goal statement, which is a high-level way of expressing a desired outcome.

NEW QUESTION # 97
A strategy designer is kicking off a project to reimagine the high-end private banking experience for a financial services company.
What should they do to learn about the unique expectations of the company's customers?

A. Interview 8-10 customers about how banking fits Into their lives and their ideal relationship with their bank.
B. Share prototypes of different interface directions with 100 people who regularly use their bank's app.
C. Send a survey to all stakeholders about their banking app attitudes, preferences, and desires.

Answer: A

Explanation:
Interviewing 8-10 customers about how banking fits into their lives and their ideal relationship with their bank is the best way to learn about the unique expectations of the company's customers. This method provides qualitative and contextual insights into the customers' needs, goals, pain points, and emotions. Reference: https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-prep/conduct-customer-interviews

NEW QUESTION # 98
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Latest Certified-Strategy-Designer Dumps Ppt & Certified-Strategy-Designer Lead2pass

Certified-Strategy-Designer Lead2pass - Certified-Strategy-Designer Study Test

Salesforce Certified Strategy Designer Exam Sample Questions (Q93-Q98):

{2025} Salesforce Certified-Strategy-Designer PDF Questions For Stress-free Exam Preparation

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